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As electronic sources of information expand and build depth,
there is an increasing reliance on information seeking
support work activities and decision-making. Despite the
growing importance of these information sources, little is
known about the process of information seeking, and the
ways in which skills may be improved. This paper describes
a series of studies that seek to identify factors which
enhance information seeking, and, in particular, to
explore the relationship between motivational influences
and information search strategy. The results indicate the
need for reviews of organisational training and
infrastructure to ensure workers are sufficiently skilled
in basic information seeking.
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